Announcing a Webinar: A Look at Emerging Technologies in Automated Phone Systems
Webinar on October 30th - 2:00pm EDT
Join IVR Doctors and the Ascent Group to discuss the benefits and many pitfalls of emerging technologies in the customer-interaction world.
The proliferation of new and interactive technologies like biometric authentication, machine learning, predictive analytics, virtual agents, and chatbots offer the promise to enhance communications with your customers. But there is a lot to consider before making the jump. Join our webinar to discuss how to approach these technologies thoughtfully.
The webinar will also discuss IVR Doctors' 2019 Energy Utility IVR Benchmarking Report.