ASCENT GROUP
Customer Experience Consulting and Publications

Customer Service Benchmarking

Improving the Customer Experience

PLEASE CONTACT CKK@ASCENTGROUP.COM TO RESOLVE.

PLEASE CONTACT CKK@ASCENTGROUP.COM TO RESOLVE.

 

Benchmarking Panels 

The Ascent Group conducts routine benchmarking of customer service operations. Use these links to enter and review your benchmarking data and to verify your benchmarking performance using our online charts.

Participants will receive a complimentary copy of the published reports.