Service Delivery Advantage
- Home >
- Service Delivery Advantage >
- Credit & Collection Practices 2008 >
- Analysis & Exhibits
Credit & Collection Practices 2008
List of Report Analysis & Graph Exhibits
- Credit & Collection Findings & Trends
- Recommendations for Improvement
- Innovative or Winning Strategies
- List of Participants
- Industries represented
- % Net Retail Write-Offs
- 30, 60, 90 day Arrears
- Days of Revenue Outstanding
- Cost per Collection Action
- Collection Action Timetable
- Techniques for Collection Notification
- % Revenue Collected by Channel
- Fees Charged
- Credit Deposit Practices
- Deposit Requirement
- Use of Dedicated Collection Agents
- Use of Blended Collection Agents
- Outsourcing Usage
- Outside Agency Practices
- Field Enforcement Practices
- Criteria for Granting Extensions
- Winter Moratorium or Regulatory Restrictions
- Reporting Derogatories to Agencies
- Matching Debt to New Customers
- Use of Credit Screening Technologies
- Priorities for Collection Treatment
- Revenue Collection System Vendors
- Technologies In Place
- Techologies Under Consideration
- Organizational Characteristics: Years of Collection Experience
- Organizational Characteristics: Percent Annual Turnover
- Average frontline hourly wage rate
- Incentives or Reward Structure
Credit & Collection Practices 2008
On-line Version: $425
CD-Rom Version: $450
Printed Report: $495
A $15 shipping and handling charge will be added to CD-Rom orders and printed reports.